The Design Journal — Page 5
Occasional bad takes, mostly good banter, and a few UX/UI opinions worth keeping.
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How to Collect FREE UX Survey Responses in 24 Hours: Complete Guide
How to collect 300+ free UX survey responses in under 24 hours using Instagram Stories. A step-by-step UX research recruitment strategy with real results.
Common UX Mistakes in AI Chatbot Deployments (And How to Fix Them)
71% of companies have invested in chatbots. Only 16% of customers use them often. Here are the UX mistakes that explain the gap, and the patterns that actually work.
The Productivity Hack That Recruiting "Gurus" on LinkedIn Won't Give You
The productivity hack LinkedIn recruiting gurus won't sell you: do the thing you dread most, frequently. Plus practical job search and networking advice.
How to Conduct Effective UX Interviews
How to conduct effective UX interviews and write user interview questions that don't lead, from a former technical recruiter: avoid leading questions, count to seven before you speak, and give the conversation a shape.
Thinking About Accessibility as a UX Designer
A UX designer's personal take on accessibility, sparked by a snowboarding injury and sudden vision loss, and why so many industries still overlook disabled users.
My UX UI Journey: It's Never Too Late to Start Over
My UX/UI journey: how a sociology grad and 13-year technical recruiter changed careers into product design, and why it's never too late to start over.